William Hiatt

William Hiatt is an accomplished executive with over 24 years of progressive experience, adept at transforming organizations of varying sizes and complexities, and renowned for building and fostering high-performance teams across diverse skill sets and business units.

Technology and Integration

• Proficient in implementing complex technology integrations across legacy and modern systems.
• Delivered successful projects in healthcare, financial services, hospitality, and manufacturing sectors.
• NetApp and RapidScale Case Study: Here

Financial and Compliance Expertise

• Strong finance and technology background in international organizations.
• Implemented compliance initiatives for SSAE 16/18, HIPAA, HiTrust, PCI, and GDPR.

Leadership and Team Building

• Hired and led teams in diverse areas including infrastructure architecture, sales engineering, software development, and more.
• Achieved an industry-leading customer NPS of 84 through effective leadership.

Mergers, Acquisitions, and Fundraising

• Active role in over 30 mergers and acquisitions.
• Participated in fundraising rounds with angel and private equity investors.

CRM and ERP Implementation

• Spearheaded multiple CRM, ERP, and billing system deployments and integrations.

Strategic Roles and Achievements

• Executive sponsor and virtual CIO for Fortune 1000 companies in complex and regulated environments.
• Managed a team of over 200 engineers for the DoD Military Health System's global infrastructure.
• Acted as CTO for a SaaS company, enhancing processes and designing next-gen platforms.
• Advisor for network architecture and cloud strategy to a $6 billion Midwest credit union.
• Consolidated strategy advisor for 52 agencies in a large county.