My Journey to IT Expense Optimization
Excited to welcome Phil Ben-Joseph as our new Chief Information Officer at Procure IT.
![](https://cdn.prod.website-files.com/640f7a3266748c2b1888dfc4/66a27f2d4a2d733ed4811385_Phil%20Ben-Joseph.png)
In today's fast-paced digital world, IT spending has become a black hole for many organizations. Billions of dollars are wasted each year on redundant systems, overpriced contracts, and inefficient processes. As an IT leader with decades of experience navigating this complex landscape, I've seen firsthand the devastating impact of uncontrolled IT expenses.
Leading an Enterprise Infrastructure team for a $4 billion sales and marketing agency, I was immersed in the dynamic IT ecosystem. With over 50 mergers and acquisitions under my belt and a global footprint spanning 250 offices and 100,000 users, I was constantly challenged to build scalable and resilient systems while managing a labyrinth of IT spending.
Initially, my focus was solely on building and maintaining the infrastructure. However, as the organization matured, the need for a comprehensive understanding of IT costs became increasingly apparent. Cost analysis exercises were initiated, but they often felt like crash diets. We engaged external consultants who promised significant savings but ended up pocketing a hefty chunk of the gains themselves. It was a frustrating cycle that raised more questions than it answered.
A turning point came in 2015, when we embarked on a carrier selection project. Through this process, I discovered the world of Telecommunications Expense Management (TEM). Unlike the short-term fixes we had previously relied on, TEM offered a sustainable approach to cost control and contract management. By consolidating carrier services, validating invoices, and gaining deep insights into our contracts, we were able to identify cost-saving opportunities and proactively manage renewals. TEM proved to be a game-changer. It moved us beyond the reactive approach of cost-cutting and towards a proactive strategy of cost optimization. We realized that by establishing a strong foundation in TEM, we could not only reduce expenses but also improve operational efficiency and enhance vendor relationships.
My journey eventually led me to the CIO role at a TEM firm, where I helped other organizations unlock the value of their provider relationships. I expanded my focus to include cloud cost optimization, a rapidly growing area of concern for businesses of all sizes. By developing a practice dedicated to helping clients gain visibility into their cloud spending and driving accountability across the organization, I was able to help them achieve significant cost savings and optimize their cloud resources.
The challenges faced by organizations in managing their IT expenses are multifaceted. They include:
• Lack of visibility: Many organizations struggle to gain a clear understanding of their overall IT spending, making it difficult to identify cost-saving opportunities.
• Contract complexity: The proliferation of software licenses and cloud services has led to an increase in contract complexity, making it challenging to optimize terms and conditions.
• Supplier management: Managing a large number of suppliers can be time-consuming and resource-intensive, increasing the risk of overspending and suboptimal performance.
• Data analysis: Extracting valuable insights from IT spending data requires specialized skills and tools, which many organizations lack.
I am eager to join Procure IT because of the opportunity to build a groundbreaking solution that will revolutionize the way IT buyers manage their spending. My passion for harnessing data to drive meaningful change aligns perfectly with Procure IT's mission. With my expertise in IT infrastructure, cost optimization, and process improvement, I am excited to lead the development of a data-driven platform that empowers IT buyers with actionable insights. By combining my knowledge with Procure IT's innovative approach, I am excited to create a solution that not only streamlines IT procurement but also delivers substantial cost savings and operational efficiencies for our clients.
To address these challenges, we are developing a comprehensive platform that provides a single source of truth for IT spending, contracts, performance, risk, and supplier information. Our goal is to empower organizations to make data-driven decisions and optimize their IT investments.
Our managed services offerings focus on three key areas:
• Cloud FinOps: By aligning financial goals with technical operations, we help organizations maximize cloud ROI, reduce costs, and ensure financial accountability.
• SaaS FinOps: Through rigorous contract management and data-driven analysis, we optimize software subscription costs and improve overall software investment.
• Technology Expense Management (TEM): By consolidating and analyzing technology costs, identifying cost reduction opportunities, and streamlining procurement processes, we help organizations achieve maximum ROI and financial control.
What excites me most is the opportunity to combine my experience with the power of Procure IT's platform to create a truly transformative solution for our clients. By providing a comprehensive and integrated approach to IT expense, performance, and risk management, helping organizations achieve unprecedented levels of cost optimization, efficiency, and control.